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Frequently Asked Questions

Can I drop off my child(ren) for classes and pick them up later?

Prime is not equipped to supervise children before or after classes. Parents are advised to stay on-site during their child’s class, if they feel their child is more comfortable with your presence. Our second floor is equipped as the parent waiting and viewing area. Otherwise, please ensure to drop off when the instructor is present and to be back at the gym at least 5 min before class ends to collect your child.

Do you offer make-ups classes?

No, we do not offer make-up classes or refund on classes missed. This is because of our strict student to coach ratio. This also applies to scheduled public holidays and medical certificates (MC).

Why is there a $60 registration fee?

We encourage consistency in attendance over the years, as the benefits of any educational program come from long term involvement.

Why is there a $25 annual membership fee?

Prime Gymnastics Club is a not-for-profit organization, under the Registry of Society. As such, we need to implement a membership fee for all families who are a part of this club. As a member, you will be entitled to discounts for any camps & events organized by the Club.

Do you send reminders when it is time to pay term fees?

Yes, we will send an invoice approximately one month before the end of term. Preferred payment mode is by internet transfer and PayNow.

Instructions are on the invoice. Please indicate the invoice number when making payment. We will send another reminder a week before the end of current term. 

What happens if I do not make payment for term fees?

As we are unable to guarantee or hold places in classes until payment has been received in full, those gymnasts who have not paid will risk losing their places. Late fee of $50 will be imposed after 1 week of term.

Can both of my kids attend the same class at the same time?

The placement of your children depends on their individual age and skill level. More often than not, siblings will not be placed in the same class because of age differences. We will try our best to offer you classes where you can bring both of your kids on a single day.

Will my child's fees be prorated if he/she joins midway through a class?

The fees will be prorated if he/she joins during the term. 

Can my child's fees be prorated if we are away on holiday?

We give every family the option to prorate the fees once per calendar year up to four weeks if you are away for an extended period of time.

Is there a sibling discount?

To support families with more than one child, we offer a 10% discount from the gymnast with the lowest rate.

How do we know when is Term Break?

You may refer to our website or Prime Facebook for the calendar of the year.

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